Template notice. This document is a starting point written for a template, not legal advice. Have a lawyer adapt it to your company, your country and how your service actually works before you publish it.
1. Who we are
LanOrbit is operated by LanOrbit SRL, a company registered in Bucharest, Romania, registration number J40/0000/2023, VAT RO00000000, with its registered office at Str. Exemplu 12, Sector 1, Bucharest. In this document "we", "us" and "LanOrbit" mean that company, and "you" means the person using the service.
By creating an account or using the application you agree to these terms. If you don't agree with them, don't use the service.
2. Your account
You need to be at least 16 years old to create an account, or have permission from a parent or guardian if your country sets a different age for consent to data processing.
- Give a real email address. We use it for password resets and important service notices.
- You are responsible for what happens under your account. Don't share your password.
- One person, one account. Accounts are not transferable and cannot be sold.
- Tell us at support@lanorbit.com if you think someone else got into your account.
3. Acceptable use
LanOrbit builds private virtual networks between players. You may not use it to:
- attack, scan or overload systems that don't belong to you;
- distribute malware, or share files you have no right to share;
- harass, threaten or abuse other players — see the code of conduct;
- resell access, or run the service on behalf of others as a commercial product without a written agreement;
- bypass technical limits of your plan, or automate account creation.
We can suspend an account immediately when there's a credible report of any of the above, and we will tell you why.
4. Games and third parties
LanOrbit does not supply games. You need your own legally obtained copy of every game you play. We don't modify game files, don't circumvent copy protection and don't host game servers on your behalf.
Game names and trademarks belong to their owners. Referring to a game in our lists does not mean its publisher endorses us.
Whether using a network tool is compatible with a game's own terms of service is between you and that publisher. We believe routing traffic is no different from changing your internet provider, but we can't promise how a third party reads their own rules.
5. Paid plans
The free plan is free and has no time limit. Premium plans are billed in advance, monthly or annually, at the price shown at checkout including VAT where it applies. Payments are processed by our payment provider; we never see your full card number.
Prices can change, but not for a period you've already paid for. We announce changes at least 30 days ahead by email.
6. Cancellation and refunds
You can cancel at any time from your account settings. Cancelling stops the next payment; your plan stays active until the end of the period you already paid for.
If you're in the EU you have a 14 day right of withdrawal on your first purchase. We also apply the same 14 day window outside the EU, as a matter of policy. Write to billing@lanorbit.com and the money goes back to the card you paid with, usually within five working days.
7. Availability
We aim for 99.5% monthly availability of the routing network, but we don't promise the service will never be interrupted. Maintenance is announced in advance where possible. Your own internet connection, your router and the game itself are outside our control.
8. Liability
The service is provided as it is. To the extent the law allows, we are not liable for indirect losses, lost matches, lost ranking, lost time, or damage caused by a third party service. Nothing here limits liability for death, personal injury, fraud, or anything else that cannot be limited under Romanian or EU law.
Where liability cannot be excluded, it is capped at the amount you paid us in the twelve months before the event.
9. Ending the agreement
You can delete your account at any time from settings. We can close an account that seriously or repeatedly breaks these terms, after warning you where it's reasonable to do so. If we close a paid account without cause, we refund the unused part of the period.
10. Changes to these terms
We'll post any new version on this page with a new date. If a change materially affects your rights, we'll email you at least 30 days before it takes effect. Continuing to use the service after that means you accept the new version.
11. Law and disputes
These terms are governed by Romanian law. If you're a consumer, you keep the protections of the law of the country you live in, and you can bring a case in your local courts. You can also use the European Commission's online dispute resolution platform.
Questions about this document: legal@lanorbit.com.